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Desktop Assessor
Full Time - Auckland
  • Career development opportunities with an international company
  • Dynamic and fast paced role using award winning technology
  • Competitive remuneration package with flexible working arrangements

Claim Central New Zealand’s rapid growth has created an exciting opportunity for an experienced Desktop Assessor with strong building and/or plumbing background. You will be using state of the art technology, accurately estimating damage and repair costs from your desk.


This is an exciting and dynamic role that offers excellent career opportunities with your building and/or building experience utilised every day.


Claim Central is an international industry leader across Claims Management Services, Insurance Technology and Data & Analytics. With our award-winning technology, ClaimLogik, providing complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience.


Your new role:

  • Join a newly formed, close knit team that has rapidly expanding opportunities.
  • Project manage your own portfolio of work
  • Create assessments for insurance claims via a live video streaming platform
  • Review video/photos of damage to generate a scope of works and estimate repair costs
  • Quote repair costs using our internal quoting system in line with industry benchmarks
  • Review, cost and manage submitted variations
  • Investigate and respond to any client issues immediately and escalations. 

Your experience:

  • 3-5 years building and/or plumbing experience with a strong working knowledge of the industry
  • Trade qualifications and/or Construction Degree/Certificate (desirable)
  • Some knowledge of the insurance market would be adventageous
  • Excellent relationship management skills with ability to quickly build rapport with clients and team
  • Ability to work autonomously and achieve team results
  • Strong written and verbal communication skills with extensive computer literacy
  • High degree of accuracy and attention to detail with efficient time management skills
  • Have a demonstrated track record of performance against targets/deadlines/KPI’s

Your benefits:

  • Excellent growth and career progression opportunities with an international company
  • Strong focus on training, development and internal promotion
  • Competitive remuneration package with regular performance feedback and reviews
  • Flexible working arrangements available
  • Develop fantastic relationships with stakeholders across all levels of business

If you have the right skill set, a customer-centric attitude and want to be part of an energetic environment that supports the need for flexibility and autonomy then we want to hear from you NOW!

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