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Customer Relationship Manager
Full Time - Parramatta, NSW

Looking for a new start for 2019?

 

Start 2019 off the right way by joining a fun and energetic Company within the Insurance industry!

 

Who are We?

 

Claim Central is an international industry leader across Claim Management Services, Insurance Technology and Data & Analytics. Our award-winning technology ClaimLogik provides complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience.

 

Claim Central was ranked #8th Most Innovative Company in Australia in 2016 by the Australian Financial Review and as we continue to grow and expand our sole purpose is to ensure consistent, predictable outcomes for our customers!

 

Due to this growth an opportunity has arisen for a Customer Relationship Manager to join our team. This is a fantastic opportunity for someone with previous industry experience to be part of a growing and dynamic Australian business!

 

What will you do?  

  • Build strong relationships with internal and external stakeholders including customers, clients, trades and staff
  • End-to-end management of the claims process focused on improving the customer experience through each touch point
  • Liaise with policyholders, clients and trade partners to coordinate rectification of the property 
  • Investigate and respond to any client issues accordingly 

Who are you?

  • Customer is at the heart of everything you do!
  • Previous experience in home and motor claims management
  • Positive and personable who enjoys building strong relationships with stakeholders
  • An excellent communicator with the ability to adapt your communication style accordingly
  • Confident in your organisational and time management capabilities
  • Proactive and enjoy working autonomously
  • You strive for results!

If you like the idea of being a part of revolutionary international company

with a young, energetic environment that supports the need for

flexibility and autonomy then Apply Now!

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