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Total Loss Coordinator
Full Time - Coffs Harbour
  • This will be a career, not just a job!
  • Fast paced role with an exceptional culture
  • Opportunity to be trained by the best!

The growth of Hello Claims has created exciting opportunity for a Total Loss Coordinator to join our team. If you are looking to utilise your motor vehicle experience or interested in broadening your motor vehicle knowledge this is the perfect role for you! 


Hello Claims is the most innovative, fastest growing Motor Claims/Accident Management provider in Australia and Hello Claims is expanding it's Claims Management and Motor Vehicle Assessing Solution across the globe! We're new, we're innovative and we're turning the Motor Assessing industry upside down. Hello Claims utilises award winning technology to ensure Fleet Managers, Insurers and Claims Managers achieve a faster, easier, automated Claims Management process. 


This role is varied and responsibilities will include:

  • Obtain salvage tenders, vehicle values and vehicle value comparisons
  • Assist and work alongside our experienced Motor Assessors to prepare the highest quality reports
  • Interacting with our Customers, Clients, Trades, and internal staff to build strong relationships and capture critical information to resolve queries in relation to Insurance Claims
  • Conduct your activity in a timely manner
  • Maintain regular communication with Management on technical or customer service issues

Skills & Experience:

  • Desire to learn and create a career out of the Insurance Industry 
  • Previous trade experience or a passion for motor vehicles (such as a parts interpreter, estimator etc)
  • Attention to detail and accuracy
  • Strong organisation and time management skills
  • Excellent customer service skills including ability to communicate effectively
  • Ability to work autonomously, be self-managed and prioritise effectively
  • Demonstrated computer and keyboard skills

If you thrive in a team environment and are looking for a role that will secure your career in a dynamic and highly innovative International business, then "Apply Now."

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