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Team Leader - Claims
Full Time - Parramatta
  • Great leadership opportunity in our Parramatta office
  • Energetic and collaborative culture
  • Newly set up branch close to public transport 

 

 

Who are We?

 

Claim Central is an international industry leader across Claim Management Services, Insurance Technology and Data & Analytics. Our award-winning technology ClaimLogik provides complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience.

 

Claim Central was ranked #8th Most Innovative Company in Australia in 2016 by the Australian Financial Review and as we continue to grow and expand our sole purpose is to ensure consistent, predictable outcomes for our customers!

 

Due to this growth we are currently recruiting a number of Team Leader - Claims vacancies within the business to join our Insurx branch based in Parramatta. The Team Leader will be overseeing a specific’ clients’ claims portfolio within our TPA operation space.

 

As the Team Leader, you will support a number of claim consultants to support our growing TPA operation. You will be working with new state of the art technology for end to end claims management, liaising with clients and business partners and interpreting policies. 

Your day will include:

  • Overseeing and supervising the teams work activity, coaching and development
  • Measure, improve and maintain team performance.
  • Interacting with our Customers, Clients, Trades and internal staff to build strong relationships and capture critical information to resolve queries in relation to Insurance Claims;
  • Work alongside senior management to deliver customised results for our customers.
  • Identify opportunities for continuous improvement to increase business efficiency

 

 To be successful:

  • People management/supervisory experience in a claims management environment
  • Strong relationship management skills
  • Work efficiently in a fast paced environment
  • Excellent decision making skills
  • Exceptional Attention to Detail
  • Strong time management skills
  • Proven experience in coaching and mentoring staff
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