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Customer Service Representative
Full Time - Matraville, NSW
  • Customer Service Representative
  • Energetic, friendly team of 180+ employees
  • Onsite Gym, Free Parking & Flexible Working Arrangement

 

Start your career by joining Australia’s #8 most innovative company with a claims administration role that will involve the best parts of administration and customer service.

 

This is fantastic opportunity for School, Tafe and University Graduates as well as people who already have extensive experience in the industry. Strong Microsoft Office skills are critical and the completion of Certificate IV in Business Administration will be well regarded or the desire to undertake this course upon commencement.

  

Your day will include:

  • interacting with our Customers, Clients, Trades and internal staff to build strong relationships and capture critical information to resolve queries in relation to Insurance Claims;
  • booking claims;
  • taking inbound and making outbound calls;
  • coordinating with internal staff and external contractors
  • responding to client/customer/trade related queries (via phone calls & emails)
  • data entry - updating file notes, using internal systems, and general administrative duties.

 To be successful:

  • Energetic & Positive
  • Customer Focused
  • Exceptional Attention to Detail
  • Great Organisational Skills
  • Strong time management skills
  • Excellent written and verbal communication skills

Claim Central is a rapidly expanding Insurance technology, data insights and claims services business. We are currently working with a global distribution network to expand our footprint both nationally and internationally. We offer a progressive and dynamic culture that is built on innovation, creation, collaboration and thought leadership.  

 

If you thrive in a team environment and are looking for a role that will secure your career in a dynamic and highly innovative Australian business then "Apply Now."

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