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Restoration Supervisor
Full Time - Matraville, NSW
  • Globally expanding company with endless opportunities
  • Energetic, friendly team of 200+ employees
  • Onsite Gym, Free Parking & Flexible Working Arrangement

Claim Central is looking for an experienced insurance professional who has an understanding of the claims management process. 

 

As a Restoration Supervisor you will be the face of our company. You will be working with new state of the art technology! You will interact with our customers and clients to capture accurate information regarding customers claims.

 

In this busy and varied role, you may have the option of flexible working arrangements once you have completed your probationary period. This will allow you to work from home to give you the ultimate work-life balance.

  

This office based role will have responsibility for the following:

  • Managing client portfolios
  • Answering up to 100 inbound/ outbound calls per day
  • Formulating client reports
  • Costing and submitting reports
  • Arranging specialised quotes
  • Emergency Accommodation allocation
  • Invoicing trades 
  • Creating and awarding tender packages 

To be successful in this fast-paced role you will have the following skills and attributes:l)

  • Excellent written and verbal communication skills
  • Great customer service skills
  • Efficient in data entry/typing
  • Competent using a computer (e.g. word, excel, outlook)
  • Attention to detail
  • Highly organised individual
  • Positive attitude
  • Ability to work unsupervised
  • Strong ability to build rapport with clients
  • Thrive under pressure and competent in meetings deadlines and KPI's 

Claim Central Consolidated is at the forefront of Claims Services, Technology and Data and Analytics, now ranked #8 in the 2016 Australian Financial Review Most Innovative Company. Whether as an end-end outsourced solution or a selected individual offering, our focus is on helping our Clients improve their performance. Claim Central is regarded a thought leader and innovator, investing diligently in partnership with its clients to bring new and disruptive claim solutions to the market.

 

To be successful in this role you will need traits such as Customer Focus, Rapport Building, Accountability, Ownership, Flexibility and the Agility to handle and thrive in a fast-paced environment.

  

If you are looking for an opportunity to learn, grow and develop in an Australian growing company, apply now!

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