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On-road & Desktop Motor Assessor
  • This will be a career, not just a job!
  • Market Leading remuneration package including a company car or car allowance equivalent 
  • Fast paced role with an exceptional culture
  • Breakthrough technology


Hello Claims is looking for an experienced Motor Vehicle Loss Assessor to assess and quantify damage to vehicles of all descriptions, quote repairs and apply the correct repair method. We want individuals who are motivated and driven to join an exceptional and dynamic team.

Hello Claims is the most innovative, fastest growing motor claims solution provider in Australia and New Zealand. Hello Claims utilises award winning technology to ensure Insurers, Claims Managers, Self Insured Fleets and Fleet Managers achieve a faster, easier, automated claims management process. We offer a progressive and dynamic culture that is built on innovation, creation, collaboration and thought leadership


The opportunity:

  • The opportunity to work in an international company with the potential to grow and develop your career
  • Great company culture with a supportive team
  • Flexible working arrangements
  • Market leading remuneration package
  • Ongoing support and personal development


What a day looks like for you:

  • Assess damaged vehicles both on-site and via digital assessment methods
  • Interacting with our customers, clients, trades, and internal staff to build strong relationships
  • Capture critical information to resolve queries in relation to insurance claims
  • Prepare your own detailed assessment reports to be sent directly to our client's
  • Maintain regular communication with management on technical or customer service issues


Skills & Experience:

  • Demonstrated leader in the passenger vehicle claims/repair field, experience with heavy vehicle and machinery claims would also be highly regarded.
  • Knowledge of the latest repair methodology and repair technology
  • Trade Qualified Panel Beater, Mechanic or Spray Painter
  • Proven innovative nature and ability to contribute to the development of the company
  • Demonstrated Experience in Motor Vehicle Loss Assessing
  • Excellent customer service skills including ability to communicate effectively
  • Ability to work autonomously, be self-managed and prioritise effectively
  • Demonstrated computer, Assessing software and keyboard skills
  • Attention to detail and accuracy


About you:

  • Energetic and have a positive attitude
  • Proven results being customer-centric
  • Exceptional attention to detail 
  • strong time management skills and organisation skills
  • Excellent verbal and written communication skills 


If you thrive in a team environment and are looking for a role that will secure your career in a dynamic and highly innovative International business, then "Apply Now."

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