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Claims Support Administrator
Full Time - Matraville, NSW


Who are We?


Claim Central is an international industry leader across Claim Management Services, Insurance Technology and Data & Analytics. Our award-winning technology ClaimLogik provides complete transparency in the claims process, significantly reducing the claim life cycle and improving the customer experience.


Claim Central was ranked #8th Most Innovative Company in Australia in 2016 by the Australian Financial Review and as we continue to grow and expand our sole purpose is to ensure consistent, predictable outcomes for our customers!


Due to this growth an opportunity has arisen for a Claims Support Administrator to join our team. This is a fantastic opportunity for a School, TAFE or University student to start their career in the insurance industry!


What will you do?

  • Answer inbound calls and action accordingly
  • Provide emergency assistance when and where required
  • Liaise with Trades to award and follow-up costings related to make safes
  • Provide scope and excess support by liaising with Insureds regarding the acceptance of their scope and excess and updating Clients accordingly
  • Issue scope and contracts via Docusign
  • Manage a shared inbox and action required tasks daily
  • Liaise with Clients on any claims awaiting approval
  • Log claims for Clients in the claims management system, ClaimLogik
  • Ad hoc duties as required

Who are you?

  • Customer is at the heart of everything you do!
  • Positive and personable who enjoys building strong relationships with stakeholders
  • An excellent communicator with the ability to adapt your communication style accordingly
  • Confident in your organisational and time management capabilities
  • Enjoys working with various technologies and have previous experience using the Microsoft Office suite

If you thrive in a team environment and are looking for a role that

will secure your career in a dynamic and highly innovative

Australian business, then Apply Now!

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